Last Updated: June 9, 2010
We make all reasonable efforts to ensure that YourBestGrade.com/hesi is secure and we respect your right to privacy. We want you to feel as comfortable as possible visiting our website and using its services. We are sensitive to your expectations of privacy and are committed to making sure your personal information remains confidential. Personal information that you provide in the course of purchasing products from us will not be disclosed, sold, or otherwise transferred to unaffiliated third parties.
Changes to Our Policy
Your Best Grade, Inc. reserves the right to amend the policies governing this website by posting the amended terms on the website. As we add new products and services and establish strategic relationships with new business partners, you will be able to tell that a revision has been made by the date of the last revision indicated at the top of the document.
Information We Collect
Personally identifiable information is information you provide that lets us know specific facts about you so that we can respond to your requests. Depending on the portion of the website you visit and the information you provide, this information could range from your email address, name, physical address and ZIP code, which you provide in order to receive information from us about certain services, or more detailed personal information when purchasing services from us. Personal information collected on our website is used only to allow us to fulfill your request for services. We also may collect information you provide voluntarily through responses to surveys, questionnaires, and the like.
The information you provide may be furnished to a third party in order to facilitate the transaction. In each case, we use your personal information only for the purpose it is submitted to us, which may include providing it to third parties with whom we have relationships to deliver the information or Services you request.
If you chose to use an online service that asks for specific information (i.e., making an online purchase, subscribing to an e-newsletter or mailing list, personalizing the content of the Web site, sending an email, participating in an online survey, completing any online transaction, or submitting information within an online service) more detailed data will be collected. If you choose to submit information to us, it should be transmitted in a secure fashion to our internal databases.
It is voluntary for you to engage in these activities. We may also use this information to send you emails with special promotions or newsletters with content that we think may be of interest to you. You can always opt-out of receiving such emails or unsubscribe to newsletters at the time you register or at any time.
We collect anonymous, non-personal information about your use of our site through the use of "Cookies," which are small computer files that we transfer to your computer's hard drive that allow us to know how often someone visits our site and the activities they conduct while on our site. Every computer is assigned a different cookie by Your Best Grade, Inc. The information collected by cookies helps us dynamically generate advertising and content on web pages specifically designed for you and also allows us to statistically monitor how many people are using our site and for what purpose. We may use cookie information to target certain advertisements to your browser or to determine the popularity of certain content.
Your browser software can be set to reject all cookies. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject our cookie, certain of the functions and conveniences of our site may not work properly. While it may be possible to link non-personal cookie information to personal information collected in other ways, we want you to know that if you accept our cookie we will not, without your consent, link the cookie information we collect to personal information you provide to us on our site.
We are committed to protecting the privacy of children. This website is not designed or intended to attract children under the age of 13. We do not collect personal information from any person we actually know is under the age of 13.
Disclosure of Your Information
Except as noted below or as specifically agreed to by you, Your Best Grade, Inc. will not disclose any personal information it gathers from you on our website. We may release personal information to third parties for the following reasons:
In the event that we are legally compelled to disclose your personal information to a third party, we will notify you unless doing so would violate the law or court order.
Disclosure to Your Best Grade, Inc. Operations and Maintenance Contractors
We also share this information you provide about yourself when placing an order on the website Online Store with our affiliates, suppliers, partners and service providers to the extent necessary to process, bill, and ship your order.
Disclosure of Aggregate Information
Your Best Grade, Inc. may provide to third parties non-personal information about you that does not allow you to be identified or contacted and that is combined with the non-personal information of other users. For example, we might inform third parties regarding the number of users of our site and the activities they conduct while on our site. Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We also may not limit the third parties' use of the Aggregate Information, except that we do require third parties to whom we disclose Aggregate Information to agree that they will not attempt to make this information personally identifiable by combining it with other databases or otherwise.
How Your Best Grade, Inc Handles Privacy and Security Internally
Your Best Grade, Inc. wants your personal information to remain as secure as possible. That is why we have a two-level security system at Your Best Grade, Inc. that combines leading technical safeguards and a code of conduct for those employees that are permitted to access our customers' Personal Information.
Security measures have been integrated into the design, implementation, and day-to-day operations of the entire Your Best Grade, Inc business environment as part of our continuing commitment to risk management. We employ special security measures to protect your information including:
Your Privacy Choices
When you complete the registration to open an account or update your profile, you will be given the option of receiving recurring informational/promotional emails from Your Best Grade, Inc. and/or third parties. You may opt out of receiving emails from or on behalf of Your Best Grade, Inc. at Registration by removing the automatic check mark from the statement that expresses a preference for receiving these emails and newsletters. You may also opt out of receiving these emails and newsletters at any time by changing your preferences within your profile.
We ask for contact information (such as name and email address) if you wish to subscribe to various newsletters. You can unsubscribe from such newsletters very easily. When you have received a newsletter you wish to stop, click on the "reply" button in your mail program, then type in the word "UNSUBSCRIBE" in the "Subject" field and send. Your Best Grade, Inc. customer service will unsubscribe you from that newsletter in two to three business days.
This privacy statement applies only to the YourBestGrade.com/hesi website. This website does contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Your Best Grade, Inc. is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every web site that you visit through a link or advertisement on any website that collects personal information from you.
Updating Your Personal Information
You can always contact us in order to update or delete your personal information, or change your preferences with respect to that information. To contact us, email us at email@example.com.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to Your Best Grade, Inc. from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your personal information may exist in a non-erasable form that will be difficult or impossible for us to locate. Nevertheless, we promise that upon receiving your request, all personal information stored in the databases we actively use for research and daily business activities, and other readily searchable media, will be deleted.
Contacting Your Best Grade, Inc.
Please feel free to contact us by email through our "Contact" page or by writing us directly at firstname.lastname@example.org